Frequently asked questions.
Everything you need to know about Axiom Alpha — how the scores work, pricing, and your data security.
General
What is Axiom Alpha?
Axiom Alpha is a quantitative stock-analysis platform covering both the Indonesian (IDX) and US markets. We crunch fundamental ratios and combine them into a single Axiom Score on a 0–100 scale using a 5-factor model: Growth, Quality, Value, Momentum, and Risk.
The goal: cut the noise and give you actionable data in seconds.
Is Axiom Alpha investment advice?
No. Axiom Alpha is not a licensed investment advisor, broker-dealer, or financial institution. All scores, rankings, and content are for informational and educational purposes only.
You are solely responsible for your own investment decisions.
Which markets are supported?
We cover 4,000+ stocks across two markets: the Indonesia Stock Exchange (IDX) and US exchanges (NYSE & NASDAQ). You can analyze both from a single account without switching apps.
How is the Axiom Score calculated?
Every stock is scored on five factors, each on a 0–100 scale:
Growth · Quality · Value · Momentum · Risk
The five factors combine transparently into one Axiom Score. You can see each sub-score on a stock's page to understand why a stock is ranked where it is.
Is there a mobile app?
There's no native app yet, but the entire site is responsive and installable as a Progressive Web App (PWA) to your home screen for quick access.
Pricing & Billing
What's the difference between Basic and Premium?
Basic (free): 5 stock reports per month, limited Heatmap & Radar access, 1 watchlist (5 stocks).
Premium: unlimited reports, full Radar & strategy access, full Heatmap, unlimited watchlists & portfolios, price alerts, and Telegram notifications.
How much does Premium cost?
Monthly: $29/month.
Annual: $249/year (save ~28%).
Can I cancel anytime?
Yes. Subscriptions auto-renew until cancelled. You can cancel from your account settings at any time and keep access until the end of your paid period.
Is there a money-back guarantee?
Yes. We offer a 7-day money-back guarantee on first-time purchases. See our Refund Policy for full details.
What payment methods are accepted?
Payments are processed via Midtrans, which supports credit/debit cards, bank transfer, e-wallets, and QRIS. If checkout isn't active for your account yet, email contact@axiom-alpha.com for a manual upgrade.
Data & Accuracy
Where does the data come from?
Fundamental and price data is sourced from trusted third-party data providers and refreshed periodically. Prices update during market hours.
How accurate is the Axiom Score?
Scores are computed from historical data and are purely quantitative — not predictions or guarantees. Past performance does not guarantee future results. Use the score as a starting point for research, not as the sole basis for a decision.
How often is data updated?
Prices refresh approximately every 30 seconds while the market is open. Fundamental data updates when new financial reports become available from the data provider.
Account & Security
Is my data secure?
We store your data using industry-standard security practices and never sell your personal information. Read more in our Privacy Policy.
How do I reset my password?
Use the "Forgot password?" link on the login page. We'll email you a reset link that's active for a limited time.
Can I change the language?
Yes. Click the ID/EN button in the top right to toggle between Bahasa Indonesia and English. Your choice is saved for future visits.
How do I contact support?
Email contact@axiom-alpha.com with any question. Premium subscribers get priority responses.
Still have questions?
Our team is happy to help — or start for free and explore for yourself.